9.3.1. The patient or family must check with the patient’s nurse before using your laptop to make sure it will not interfere with the patient’s plan of care.

9.3.2. Inpatients may use a laptop at their bedside if:

· The patient’s personal laptop computer and its accessories, e.g. the power cord, are inspected by a Partners HealthCare Information Systems (PHIS) technician prior to being used in the hospital, and any restrictions on use required by PHS IS are followed.

· The patient has no exposed conductive intracardiac leads, e.g., pacemaker wires.

· The laptop is only used on a solid surface such as a bedside tray table.

· The charger only may be used either away from the bedside or on the bedside table. Under no circumstances should the charger be on the bed.

· All audible alarms, including anti-motion alarms, reminders, and any other sound feature on your laptop must be turned off at all times for the comfort of all patients. If sound is required, such as when listening to music or watching video clips/movies, headphones must be worn.

· The patient or family will not engage in any illegal activities while using the Partners Guest wireless Internet access.

· MGH is not responsible if the laptop is stolen, damaged or comes in contact with fluids or radioactive material during your stay at the hospital.

· Use of the Partners Guest wireless Internet connection is at your own risk. MGH is not responsible for any computer viruses that may infect your laptop via the connection, or for any unintended disclosure of personal information via the connection.

· MGH does not guarantee that your laptop will work with the Partners Guest wireless connection and cannot provide technical support or troubleshoot hardware, software or connection problems you may experience during your admission or after your discharge from MGH.

· Any restriction or monitoring of a minor’s access to the Partners Guest wireless connection is the sole responsibility of the parent or guardian.

9.4.1. The patient’s nurse or the patient care unit’s operation associate will verify that the laptop is with the patient before placing a request for wireless guest internet access.

9.4.2. The patient’s nurse or the patient care unit’s operation associate will contact the Partners HealthCare Information Systems Help Desk at 617-726-5085 to request the device safety check. Requests made after 4:30 PM or on the weekend will be carried out on the next business day. Information needed to complete the request:

· Nurse or operations associate’s Partner User Name
· Patient care unit
· Patient’s room number with bed letter

9.4.3. The Partners HealthCare Information Systems Help Desk staff will enter the information and create a service request that will page the on-call computer PHIS technician at MGH.

9.4.4. The on-call PHIS computer technician at MGH will notify the computer technician responsible for the building where the patient is located.

9.4.5. The PHIS computer technician responding to the request will speak with the nurse caring for the patient upon arriving on the patient care unit to verify which patient has requested access.

9.4.6. The PHIS computer technician will conduct the device safety check at the patient’s bedside.

9.4.7. A label will be adhered to the laptop, power cord or brick to indicate that the laptop passed the safety test.

9.4.8. The PHIS computer technician will give the patient and / or family an MGH Guest Wireless Internet Access booklet that contains internet logon directions and a copy of the policy.

9.4.9. The PHIS computer technician will complete the device safety check form and return it to the lead technician. The form will remain on file in the PHIS department for six (6) months.

9.4.10. The PHIS computer technician will close the request ticket.